Up to ten coordinated AI agents, a dedicated ops engineer, weekly review cadence, and 99.9% uptime SLA. The operational capacity of a 5-person team, fully managed.
"Workforce is for the operator who is hiring three to five people and would rather hire ten agents for half the cost."
Most Workforce clients are mid-market businesses doing $10M–$100M in revenue with operational complexity across multiple departments. They have an existing ops team that's capable but stretched. Workforce adds ten agents spanning email, leads, CRM, support, content, finance, scheduling, and reporting — coordinated as a single managed layer with our team owning the operations.
Pick from the full catalogue or design custom roles. Most clients deploy 8-10 with 2-3 swapped out over the first 90 days.
Production-grade automations connecting agents to each other and to every tool in your stack. No add-on fees.
One human on our team owns your workforce. Builds it. Tunes it. On Slack. Same engineer for the entire engagement.
Standing 60-min review weekly. Metrics dashboard, agent performance, what we adjust, what we expand.
Redundant infrastructure, hourly health checks, automatic failover. Drop below SLA and we credit the month.
We integrate with anything that has an API. No per-integration fees. New tools added on request within 5 business days.
Even tools without proper APIs. We'll write the connector. Included up to 3 bespoke per quarter.
Half-day quarterly business review with our principal. Where to expand, what to cut, where AI fits next.
Two-week audit: every department, every workflow, every cost. ROI-ranked roadmap delivered week 2.
Weeks 1-2Build first 5 agents + workflows. Phase 1 launches. Phase 2 builds in parallel.
Weeks 3-5Remaining agents added. Cross-agent workflows wired. Full team training on the dashboard.
Weeks 6-7Full autonomy. Weekly tune cadence begins. KPIs locked.
Week 8+Multi-account, multi-team.
ICP + routing layer.
Cross-department summaries.
Whole-org calendar layer.
Source-of-truth keeper.
AP automation end to end.
Multi-cadence orchestration.
KB-grounded deflection.
Blog + social + newsletter.
Field/team routing.
Swap any agent for another in our full agent catalogue at any time. Custom agents available on the Custom path.
It's the cap on the Workforce plan. Need 12 or 15? Move to Custom ($25K+ setup), which has no cap and includes bespoke architecture.
On Workforce, agents run in our managed cloud. BYO-cloud deployment is a Custom-plan feature (your AWS, Azure, or GCP).
Workforce dashboards include 20 user seats. Enterprise teams typically need more — we add seats at $10/user/month.
99.9% uptime measured monthly. If we drop below, you get a credit equal to the month's percentage shortfall on next invoice. We haven't owed one since launch.
On Workforce, no. White-label is a Custom-plan feature.
SOC2 Type II under attestation. HIPAA BAA available for medical clients. FFL compliance for firearms. Other industries: scope on Custom.
60-minute scoping call. We diagnose your top 10 automation candidates and design the Workforce roster around them.
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