Legal

Terms of
Service.

The conditions you agree to by using thnk.biz and our services. Last updated 2026-05-29.

Acceptance

By using this site or engaging our services, you agree to these terms. If you don't agree, don't use them.

Our services

We build, deploy, and manage AI agents for businesses. Specific deliverables, timelines, pricing, and SLAs are defined in your individual engagement contract (the "SOW"), which controls in case of conflict with these terms.

Your responsibilities

You must (a) be authorized to engage on behalf of your business, (b) provide accurate information, (c) maintain the security of any credentials you grant us, (d) comply with applicable laws.

Intellectual property

You own your data and any agent configurations we build for you. We retain ownership of our orchestration framework, methodologies, and any code we wrote before your engagement. Anything specifically built for your engagement is licensed to you under the terms of your SOW.

Payment & cancellation

Setup fees are paid upfront. Monthly fees are billed in advance. Month-to-month after initial setup unless your SOW specifies otherwise. 30 days notice to cancel. No refunds on monthly fees once paid; refunds on setup fees governed by the deliverable guarantees in your SOW.

Warranties & liability

Services provided "as is." We do our best work; we cannot guarantee specific business outcomes (revenue, leads, etc.). Our total liability for any claim is capped at the fees you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

Governing law

These terms are governed by the laws of Utah, USA. Disputes go to the courts of Salt Lake County, Utah.

Changes

We may update these terms. Material changes will be noted at the top. Continued use after changes means you accept them.

Contact

Questions: hello@thnk.biz